Support Coordinator


Aged & Disability Support


Adelaide, SA

Salary Package:


Short Description:

Great career opportunities! Flexible !



  • Make a difference
  • High level of Emotional Intelligence
  • Inspiring Founder

We are thrilled to partnering with a NDIS registered provider that provides Specialist Support coordination, Behaviour Therapy and some Therapy services. It strives to provide opportunity for people to enjoy a meaningful life by strengthening participant's self-identity, independence and vision of the future. Due to the company's rapid growth we are seeking an experienced specialist support coordinator to work both in a team and autonomously.

Reporting to the MD key responsibilities are but not limited to:

  • Support clients and carers to understand their NDIS plan, goals and objectives
  • Deliver coordination of supports to individuals with an NDIS plan
  • Research, coordinate and manage complex and intersecting supports to suit individual needs across multiple providers, ensuring client choice and control
  • Work with mainstream service providers including negotiating services and prices to ensure maximum value for money is achieved and service obligations are met
  • Work with clients to access and navigate the My Place portal to establish service bookings and service agreements
  • Arrange any assessments needed to determine the nature and type of funding required
  • Assist clients to prepare for plan reviews by helping them assess whether they achieved their goals and get value for money for their plan, identify solutions to problems experienced in implementing the plan, and to consider new goals
  • Resolve any crisis situations, ensuring that the client's best interests and resilience are
  • supported.

Demonstrated key Competencies/Experience/Qualifications

  • Sound knowledge of disability sector, regional mental health and allied health providers
  • Sound understanding of the causes of stigma and barriers faced by those with disability
  • Sound understanding of the causes of stigma and barriers faced by those with disability
  • Working knowledge of the service support providers including mainstream, community based, and specialist •
  • Sound knowledge and understanding of dual diagnoses, including alcohol and other drugs, ABI, physical and intellectual disability
  • Good practical and theoretical knowledge of working with people with disabilities as well as understanding issues along with complex and multiple care needs, including the ability to undertake risk assessments and provide plans to mitigate risk.
  • Demonstrated skills and knowledge in the area of planning, implementing, reviewing and evaluating effective service plans
  • Demonstrated ability to work with a client focussed environment to build client capacity and provide choice and control to manage their service plans
  • Demonstrated ability to case manage several complex cases concurrently, with an emphasis on client life goals
  • Possession of good knowledge of local service providers, both specialist and mainstream, and the ability to search and source services to meet participant goals
  • Demonstrated ability to work autonomously and with flexibility including managing competing priorities, using initiative to problem solve and manage own workload.
  • Demonstrated ability to identify, measure and report on outcomes
  • Understanding of the NDIS Price Guide and flexibility within budgets
  • Relevant tertiary qualification (degree) with a minimum of 3+ years relevant experience, case management/support coordination/disability industry preferred.
  • Current South Australia Driver's License and ability to undertake travel in country areas as required
  • Current First Aid and CPR credential desirable but not essential.
  • Membership with AASW, APHRA or similar as required under the NDIS practice standards

Satisfactory re-employment checks are required including National Police Check, DCSI checks including working with Children Check and Qualification check.
This position attracts an excellent salary package and generous benefits.