Project Engineer Level 3

• Platinum Clients!
• International Network!
• Fast-paced and dynamic team!

Our client, an award-winning Managed Service Provider, is currently seeking a highly motivated and skilled Project Engineer to join their team. This is a hands-on role focusing on the delivery of projects in line with client strategies and technology roadmaps, along with providing escalated support. You will be required to work across multiple client environments and work with various technologies including Microsoft Azure, Office 365 and more. You will be a customer-focused, driven team-player, who is able to work autonomously and enjoys variety. This is a rare opportunity to make a genuine impact in an organisation that embraces creativity and innovation, as well as to build your experience in varied projects with a high-profile client base.

Reporting to the Project Manger, responsibilities will include:

• Work as part of a dynamic team to deliver results on project such as:
  • Configuring and deploying networking infrastructure with the Cisco Meraki and Unifi product ranges.
  • Implementing and migrating clients to Microsoft Office 365, including Exchange Online, SharePoint Online, OneDrive for Business and Teams.
  • Implementing Microsoft Enterprise Mobility + Security (EMS) for clients to provide Mobile Device Management, Windows Device Management and Azure AD.
• Lead the delivery of some projects whilst supporting PMO team members, often working on multiple projects simultaneously.
• Build and maintain strong customer relationships while working onsite.
• Be able to answer queries accurately and quickly, with a natural ability to predict the customer needs and requirements.
• Manage stakeholder expectations by providing clear communication to clients, team members and other stakeholders on the progress and resolution of work.
• Record all work in compliance with company policy.
• Deliver comprehensive in-house training post-project completion to the support team, facilitating ongoing quality support.

To excel in this role you should possess:

• IT experience with a focus on project execution / 3+ years of experience at a Level 3 IT support
• Demonstrated experience thriving in a fast-paced environment, preferably working for a Managed Services Provider.
• Experience in Microsoft Office 365 projects, including successful migrations.
• Knowledge of Enterprise Mobility + Security (EMS) and Intune is highly advantageous.
• Expertise in Microsoft Azure, including Azure AD.
• Proven experience as a Systems Engineer, adept at configuring, maintaining, and troubleshooting Microsoft Server technologies.
• Strong skills in LAN and WAN configuration, maintenance, and troubleshooting, including firewalls and routers.
• Working experience with virtualization technologies.
• Ability to work both independently and collaboratively within a team.
• Excellent communication skills and the capacity to engage effectively with stakeholders at all levels.
• High attention to detail and accuracy.
• A customer-focused mindset, coupled with a positive and energetic "can-do" attitude.

This is a great opportunity to join a well-established, innovative Australian Company! 

For further details please contact Rosa Micale on 03 9347 7780 or email resume to rosa@micalerecruitment.com