Customer Service Officer/Coordinator

• International High-Profile Company
• Let us DRIVE your professional development!
• Hybrid model

We are delighted to partner with our client, a high-profile international company known for its prestigious brand of products and services. A newly created unique position has become available, for a highly motived and proactive individual to undertake the role of Customer Service Officer/ Coordinator, within a newly formed division. It is essential that this position provides outstanding customer service; the successful candidate will always demonstrate a positive “can-do” attitude, going beyond the EXTRA MILE to provide outstanding superior service and solutions.

ABOUT THE COMPANY – A world leading provider of transport solutions, including trucks and buses for heavy transport applications combined with an extensive product related service offering. This global company has 50,000 employees worldwide and it is” driving a shift towards a sustainable transport system, better for society and the environment”.

ABOUT THE ROLE -The main responsibility of the Customer Service Officer/Coordinator is to coordinate vehicle/engine related cases independently and simultaneously and to administrate cases from first customer call to closing of a case.

About you: You are an exceptional communicator, who can actively listen and efficiently assist the customer with a positive outcome.You thrive in a fast-paced environment and enjoy working with a lively team that values innovation. You will demonstrate problem solving /analytical skills and have prior experience in customer - centric roles. Demonstrated IT/Technical knowledge is key to this role!

Great opportunity to join a reputable international company that offers stability and career advancement! Excellent salary and benefits including bonuses. Please note this role operates on a shift rotating basis!

For further details please contact Rosa on 03 9347 7780 and/ or email your resume to rosa@micalerecruitment.com